A Real Team.
A Real Phone Number.
When something breaks, you call us. A human answers. That human knows your environment. If they cannot resolve it on the phone, they escalate internally, not into a black box in another time zone.
Included in
every managed plan.
No ticket caps. No per-incident fees. Your team has as many support interactions as they need without a line item on the invoice. The question is never "should we open a ticket for this?"
- No ticket caps. No per-incident fees. Ever.
- Phone, email, portal, or chat, whichever is fastest in the moment.
- Engineers who already know your environment, not a runbook.
- Average phone pickup under a minute, every weekday.
From Brooklyn
to the East End.
Based in Plainview, we cover the whole Island, the Five Boroughs, and beyond. For scheduled work we book in advance. For urgent issues we are onsite same day.
- Plainview-based, with techs across Nassau and Suffolk.
- Same-day onsite response for urgent issues, weekdays.
- Scheduled visits booked in advance and confirmed.
- Hourly IT rates available for non-contract engagements.
Three ways in.
Three ways help arrives.
Every channel hits the same team and the same SLA. Whichever way you reach us, the response comes back through whatever channel actually solves the problem fastest.
- 01
Phone
A real number, real pickup, real fast. No phone-tree purgatory and no offshore queue.
- 02
Email
support@uotech.co opens a ticket, tags the right engineer, and tracks every reply.
- 03
Portal Ticketing
Self-service status, attachments, and a full audit trail your team can browse.
- 04
Remote Support
Screen share, remote shell, secure session. Most issues resolved without a truck roll.
- 05
Onsite Service
Plainview-based dispatch across the whole Island. Same-day for urgent issues.
- 06
Vendor & Warranty Management
We handle ISP, phone system, software, and hardware vendors so your team does not have to.
Call us.
See the difference.
Or fill out the form below and we will call you. Either way, you reach a real person who runs accounts at UOTech.co. No script, no transfer to another department.
- No sales script. A real conversation with someone who gets it.
- A 30 minute call, an honest read on your current setup.
- Straight pricing. No surprise invoices.
Something went wrong. Try once more, or email hello@uotech.co or call (516) 500-7789.
Thanks. We will be in touch shortly.
A real person on our team has your note and will reply within one business day. If your need is urgent, call (516) 500-7789 and ask for the on-call engineer.